OOPS! Our mistake is your gain! We do our best to make sure that every towel that we make is the best it can be, but sometimes we miss a spot or a fray in the hem before we add our fun designs to the towels. These blemishes do not affect the overall quality or design of the towel. They just didn't meet our high standards.
This listing is for a randomly selected towel with the design shown in the photo.
OOPS towel may include one or more of the following blemishes:
1. small spot(s)
2. small fray in hem
3. slight discoloration in fabric
4. slightly imperfect design
5. design placed on wrong side of towel
Quantities are limited to what blemishes we have in stock of each design. All sales of OOPS towels are final.
We accept payment via credit or PayPal. Payment is due upon purchase. Should you choose to cancel your order, please do so within 24 hours. If you choose to cancel your order after your item has shipped, please return the item and you will be refunded, minus the cost of shipping.
Items will be shipped within the shipping timeframe provided. Please double-check the shipping address provided to ensure it is correct. All items are shipped via Etsy and are automatically shipped to the address provided. Seller is not responsible for items shipped to incorrect addresses.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
Request a cancellation within: 24 hours of purchase
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Please contact me if you have any problems with your order.
Should you be unhappy with your purchase, please let us know! Refunds or exchanges can be issued on certain items in our shop. Items that are custom or made to order (such as wall organizers) are not eligible for return. On items that are eligible for return (tea towels, pillow covers, cutting boards), the purchaser is responsible for the cost of return shipment and the item returned must be in the original condition it was received in. We will inspect all items that are returned to us for any damage. Should the item be damaged in any way once it is returned, we reserve the right to not issue a full refund. Should any purchase be a custom-made item (ie: color change, phrase, etc.), it is not eligible for a refund or return. Custom made items cannot be cancelled after 24 hours of purchase. On items that are damaged during the shipping process, partial to full refunds will be issued based on the extent of the damage (ie: if the item cannot be repaired or is unuseable).
I work hard to ensure that all items are made with quality in mind. Items made with heat transfer material have the possibility of "lifting" when washed. If this occurs, simply place a thin towel or fabric over the design and iron the image at the highest setting for several seconds. Once done, your product is ready to be enjoyed again!
We do offer some customization on orders. If you would like to place a custom order, please send us a message to discuss what you would like!
Our towels are approximately 28" square. Pillow covers fit an 18x18" pillow form.
We offer gift wrapping and packaging for an additional fee. If you would like your order to be gift wrapped, please select that option at checkout.
Our towels and pillow covers are made with commercial grade tools and are able to withstand daily use and normal washing. We want you to enjoy your products for years to come! Wash towels and pillow covers on normal cycle and tumble dry. Ironing is not needed, though should you choose to do so you may iron on the reverse side of the image. Do not iron directly on the image or it could damage the image.
We do offer wholesale orders of 50 towels or more. Please contact us for wholesale pricing and details.